HP ProtectTools and Windows 7

If you’re having troubles using HP ProtectTools and Windows 7, you’ll probably using an outdated version of ProtectTools. Eventhough HP tells you this is the latest version for your notebook.

A simple fix, is to download the latest version, which is model independent.

Be sure to completely uninstall the previous version, reboot, and reinstall the latest version. I can now successfully login using the biometric fingerprint device.


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