Yeri Tiete

Office 2010: cannot verify the license for this product

Due to continuous Access errors, I decided to reinstall Office Professional 2010 (64 bit).

As I couldn’t find the original CD key I installed it with, I used another one from another installation. So far so good, installation went fine, etc.

Once I started any Office app, it popped up this error: “Microsoft Office professional plus 2010 cannot verify the license. blablabla useless crap check control panel”

I’ve tried:

  • Reenter CD key (via setup)
  • Repair Office
  • Install every single item I could select during the install
  • Remove office + reinstall office
  • Removed CD key with this
  • Reboot over a zillion times
  • Cursed

None of this worked.

However, this seems to fix it for me:

  1. Open command
  2. cd C:\Program Files\Microsoft Office\Office14
  3. cscript ospp.vbs /act
  4. reopen any Office. No more errors. Yay

 

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Yeri Tiete

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Comments

41 responses to “Office 2010: cannot verify the license for this product”

  1. Ray avatar
    Ray

    it really helps

    Reply
  2. Michael avatar
    Michael

    Cool. Works for me too.
    Many thanks.

    Reply
  3. dj avatar
    dj

    Worked for me – thank you for posting. Also, since I was using the 32 bit version of Office 2010 I had to go into C:\Program Files (x86)\Microsoft Office\Office 14\ to run the script.

    Reply
  4. Warren avatar
    Warren

    You guys rock. DJ, thanks for the add-on. I needed it.

    Reply
  5. Johannes avatar
    Johannes

    hi guys, i went to “C:\Program Files\Microsoft Office\Office14” but i cant find “cscript ospp.vbs /act”, which i need to fix the problem, thanks

    Reply
  6. Yeri Tiete avatar
    Yeri Tiete

    You need to run it via cmd (start > run > cmd). And it might be in “Program Files (x86)”

    Reply
  7. bylmy avatar
    bylmy

    I really dont know how to say thank you!!! It is works unbeliveable!

    Reply
  8. edickey21 avatar
    edickey21

    Did not work for me on a Windows 8 system. still get the same error and when you press OK it closes any Office14 program you might be trying to open.

    Reply
  9. asdasd avatar
    asdasd

    Amazing mate thanks a million

    Reply
  10. Mark Hardiman avatar
    Mark Hardiman

    What a legend! I have been dealing with this s**t at work for the longest time when rebuilding workstations from images. Your solution worked for me. Cheers mate.

    Reply
  11. Ed Gray avatar
    Ed Gray

    Thanks so much, this worked PERFECTLY on two systems I just had this occur with. I posted a summary to a Microsoft forum which had a long thread but nowhere, mentioned such a simple fix

    Reply
  12. Daniel avatar
    Daniel

    THANK YOU

    Reply
  13. Daniel avatar
    Daniel

    I am getting the same error on Microsoft 2013 can any1 help

    Reply
    1. dzani avatar
      dzani

      It voeks

      Reply
  14. Manny avatar
    Manny

    I am using the Windows 2008 server and I am having issue with office pro plus 2012 as follows.

    ” Office pro plus 2010 can not verify the license for this product. You should repair the office program by using control panel”

    I did the repair as mention above but still same issue.

    Reply
  15. Iaim2xl avatar
    Iaim2xl

    Your a gem! Keep up the good work & THANKS.

    Reply
  16. aurel avatar
    aurel

    i really don’t understand how to run this. can someone explain step by step… windows 7

    Reply
  17. Nige avatar
    Nige

    Brilliant…thank you

    Reply
  18. Rick Mays avatar
    Rick Mays

    Thank you! Wish I’d come across this 3 hours ago! In my case ospp.vbs was in program files (x86) and I had to include the path to cscript (c:\windows\system32). After figuring that out it worked beautifully!

    Reply
  19. RXY avatar
    RXY

    WHAT THE HELL DO I ACTUALLY WRITE INTO THE BLOODY COMMAND PROMPT. FFFFFF

    Reply
  20. Macwan avatar
    Macwan

    I am getting error as below

    ERROR DESCRIPTION: The Activation server determined the specified product key has been blocked.

    Reply
  21. Jessica avatar
    Jessica

    AWESOME!! Thank you!

    Reply
  22. Thuhaib avatar
    Thuhaib

    working fine
    thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaanks 🙂

    Reply
  23. stretchie204 avatar
    stretchie204

    Great work, fixed the problem. Thanks for your input!

    For me the file was in c:\program files (x86)\Microsoft office\office14\

    Reply
  24. keir avatar
    keir

    i dnt get it. what should i do?

    Reply
  25. Yeri Tiete avatar
    Yeri Tiete

    This:

    – Open command
    – cd C:\Program Files\Microsoft Office\Office14
    – cscript ospp.vbs /act
    – reopen any Office app.

    That’s it.

    Reply
  26. M Hough avatar
    M Hough

    Thank you! I’ve been fighting this problem for a month and was ready to wipe out my system.

    Reply
  27. lonely rivulet avatar
    lonely rivulet

    After opening Office 14.. what should we do with.. cscript ospp.vbs /act this..??

    Reply
  28. Praveen Kumar avatar
    Praveen Kumar

    D:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\ospprearm.exe will reset it

    Reply
    1. farahnur shahnaz zakaria avatar
      farahnur shahnaz zakaria

      Thanks a lot!!!! It helps me

      Reply
  29. lucky avatar
    lucky

    help guy I cant find that cscript ospp.vbs/act

    Reply
  30. Max avatar
    Max

    You rock! Thanks so much from Canada.

    Reply
  31. earl avatar
    earl

    this worked for me too, thanks for the help!

    Reply
  32. Microsoft Office Professional Plus 2010 cannot verify the license for this product. You should repair the office program by using control panel. | OmniDataNJ

    […] page (one of many) offered a simple solution, which experience demonstrated has worked in the past for Office activation failures and so seemed […]

    Reply
  33. info avatar
    info

    excellent fix.. worked right away.. had been looking for 2 hours.. thank you so much for posting this… you DO rock!!!

    Reply
  34. Scott Senkeresty avatar
    Scott Senkeresty

    I heart you.

    Reply
  35. Ritz avatar
    Ritz

    Thank you..u r the best!

    Reply
  36. kristoforus avatar
    kristoforus

    Thank you useful post

    Reply
  37. Dusan avatar
    Dusan

    Great 🙂

    Reply
  38. Christopher avatar
    Christopher

    Thank you! This helped perfectly. Remember for those to add (x86) if you have the 32bit Office installed there. Official support couldn’t help shit, yet some random post here did.

    Reply
  39. J avatar
    J

    wow i was scared to run this because who knows whose page this is and what nefarious things they could have in mind…but i was so desperate I gave it a shot. It worked!!! Thank You!!!

    Scared to reboot now though…fingers crossed

    Reply

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