Is mine & is working. Happy again.
Mobistar also said the warranty is two years. No matter what Apple says.
Is mine & is working. Happy again.
Mobistar also said the warranty is two years. No matter what Apple says.
I just can’t stand the fact when people start lying or talk bullshit.
On the phone, the Mobistar employee guaranteed me the repair will take no longer than 5 work days.
In the Mobistar shop: “This is wrong, it will take <at least> 10 work days”.
In the meanwhile, I’ll just bang my head against the wall some more.
As I still have not received the receipt, and no one is able to tell me where it is, or when it arrives (“you’ll have it by next week”, “max 3 days”, “it takes at least 2 to 3 weeks before you’ll have it”), and they told me I could get my iPhone repaired with my MasterCard payment proof (uhhhh…).
Anyway, now that I’ve recieved that payment proof (mailed once per month) I went to the Mobistar shop, saying “Repair nowz plx!” & they already backed off, saying “Well, if for Dynafix this is not enough proof, it’s possible you’ll have to pay for the repair… And once the iPhone is sent, and they think it’s not enough proof, this cannot be stopped”.
I mean… What the fuck.
1) In what country, do they repair stuff for you, before you even agree to the repair cost?!
2) WTF is Mobistar doing in all this. They told me it’s proof, so what on earth has Dynafix have to say.
3) Sheesh, check the freaking serial/imei number, yes, check my address & name, yes, figure out… THINK FOR JUST ONCE. I. have. bought. it. legally. online. on. the. fucking. mobistar.be. site.
4) AAAARGH no one, but really NO ONE has any clue about this whole iPhone. It’s an unorganised last minute “hey pick me, pick me Apple, yes, we r so pr0, we have 40% 3G coverage, pewpew & are customer mindeth”. Not a single person knows, for 100% sure, what to do. “You might try X… But…” or “You have to wait for the receipts, that will arrive in less than a month”. YES!! I’ve got time, with one freaking year of warranty, when it should be two.
Besides the poor 3G coverage in Belgium, this is what’s wrong.
Anyway, let’s not put all the blame on Mobistar. After my ongoing Macbook Pro problems, and now this. I’m getting deceived by Apple. Where has the quality gone? Any checks and tests before products are sold?
Joy!
When I tried to order my iPhone a few days ago from the Mobistar webshop (which is using Ogone payments), and I got to its last step “Pay goldz plx !” something happened.
Submitting the required (and correct!) info, using my MasterCard, I received this helpful error page (roughly translated): “Order failed. Seller cannot sell item” and at the bottom, error code: 30001100.
I tried to execute the payments multiple times (you have no idea’s how many times I checked and rechecked my credit card number), reordered the item, other browser, and so forth. Nothing helped.
Googleing (Googling?) the error code, returned this.
Search for the error code, and you end up at this line:
30001100 | no | Unauthorized buyer’s country |
When filling in the order, I was unable to choose where I lived, as it was set (uneditable) to Belgium (though I do live in Belgium… Most of the time).
As, at the time of the order, I was in The Netherlands, I quickly understood there was some ip to country check, and Mobistar only wanted Belgium buyers.
Though my MasterCard is hand out by a Belgian bank, and I guess you can’t have a credit card as non resisdential, it would seem logic to accept the payment anyway… But hey, can’t have it all!
Or perhaps use this error code:
30001101 | no | IP country <> card country |
Anyway, to solve this problem, you simply need to get a “belgian ip”.
Don’t bother to search for free anonymous Belgian proxies, it will likely fail (don’t even think about Tor) as no one is willing to share in this country… I had to set up Hamachi on a PC there (yes, because it won’t run on os x.5), remote desktop to a PC home, and make the payment/order again.
And guess what? Worked like a charm.
Talk about convient online shopping .. !
This so does remind me about ING and its useful error codes for the most stupid thing, which forced the customer to call the helpdesk, and get annoyed by commercial junk.
By the way, Google for Mobistar, and check out the “Mobistar iPhone is wrong/fail” sites so high in the search results… Haha, really something a company would like to see.